Troubleshooting Guide for Common Registration Issues on PointsBet

Issue: Can't verify your account Solution: If you're having difficulty verifying your PointsBet account, ensure that you've provided accurate information during the registration process. Also, check your email inbox for a verification email from PointsBet and follow the instructions to verify your account. If the issue persists, contact the PointsBet support team for assistance.

Issue: Error message during the registration process Solution: If you're encountering an error message during the registration process, make sure that you're providing the correct information in the correct format. For example, if the date of birth is in the format of month/day/year, make sure to enter it that way. If the issue persists, contact the PointsBet support team for assistance.

Issue: Unable to place a bet Solution: If you're unable to place a bet, ensure that you have sufficient funds in your account and that your payment method is valid. Also, ensure that the bet you're trying to place is within the allowed limits. If the issue persists, contact the PointsBet support team for assistance.