What's the Quickest Way to Get In Touch With DraftKings Customer Support?

1. Go to the DraftKings app or website: To get in touch with DraftKings customer support, the fastest way is to go to the DraftKings app or website. This is because they have a dedicated support section that you can access directly.

2. Click on the support section: Once you are on the app or website, click on the "Support" or "Help" section. This will take you to a page where you can find answers to common questions, as well as contact options for customer support.

3. Choose the contact option: There are several contact options available on the support page, including email support, live chat support, and phone support. To get the quickest response, choose the live chat or phone support option.

4. Provide necessary information: To ensure that the customer support agent can help you quickly, make sure to provide the following information:

• Your username or account email address
• A detailed description of the issue you are experiencing, including any error messages you may have received
• Any troubleshooting steps you have already taken

5. Follow up if necessary: If the customer support agent is unable to resolve the issue during your initial contact, make sure to follow up with them. They may need additional information or may need to escalate the issue to a higher level of support.

By following these steps, you should be able to quickly get in touch with DraftKings customer support and provide them with the necessary information to help you solve your app issue.

What NOT to say to DraftKings customer support:

Here are some things not to say to DraftKings customer support that will slow down your path to getting your app issue resolved:

1. "I don't have my account information handy": This will slow down the support agent's ability to access your account and troubleshoot your issue. Make sure to have your account information readily available.

2. "I don't know what the problem is": While it's understandable that you may not know the exact issue, try to provide as much detail as possible about what you are experiencing. This will help the support agent troubleshoot the issue more efficiently.

3. "I already tried everything": While it's important to let the support agent know what troubleshooting steps you have already taken, saying that you have already tried everything may cause them to skip important steps or assume that the issue cannot be resolved.

4. "I'm really frustrated and angry": It's understandable to be frustrated when experiencing technical issues, but taking out your frustration on the support agent will not help resolve the issue any faster.

5. "Can't you just fix it for me?": While the support agent is there to help you, they cannot simply fix every issue without your cooperation. Try to provide as much information and follow any troubleshooting steps they recommend.