If you believe that your DraftKings account was incorrectly suspended or banned, here's what you can do:
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Contact customer support: The first step is to contact DraftKings customer support as soon as possible. Explain your situation and provide any evidence or details that may help prove that your account was incorrectly suspended or banned.
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Review terms of service: Before contacting customer support, review the DraftKings terms of service to ensure that you have not violated any rules. If you did violate any rules, make sure to explain the situation and ask for guidance on how to resolve the issue.
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Provide evidence: If you have evidence that can support your case, such as screenshots, emails, or other documentation, provide it to customer support. This can help prove that your account was wrongly suspended or banned.
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Be patient: Resolving a suspended or banned account can take time, so be patient while the customer support team reviews your case. Follow up regularly to ensure that your case is being actively reviewed.
Remember to remain calm and respectful throughout the process, as this will help customer support agents and other officials take your concerns seriously. With persistence and the right approach, you may be able to resolve your suspended or banned DraftKings account.
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