Introduction: If you've recently created an account on the BetMGM app using a mobile browser, but realized that you used the wrong email address, don't worry! We understand that this can be frustrating, but we have a workaround that can help you fix this issue and get you back to enjoying the exciting features of the BetMGM app in no time.
Issue: The problem arises when a customer creates an account on the BetMGM app using a mobile browser, but accidentally enters the wrong email address during the registration process. As a result, they are unable to log in on the app and do not receive the welcome email, which is usually sent to the registered email address.
Workaround: If you find yourself in this situation, here's a step-by-step workaround to fix the issue and get your account up and running:
Step 1: Access Your Account in Mobile Browser Open your mobile browser on your device and go to the BetMGM website (https://www.betmgm.com/). Since you used the mobile browser to create your account, you should still be logged in. If not, simply log in using the incorrect email address that you used during registration.
Step 2: Update Your Email Address Once you have accessed your account in the mobile browser, go to your account profile settings. Look for the option to update your email address and click on it. Enter the correct email address that you want to use for your BetMGM account and save the changes.
Step 3: Log In on the BetMGM App Now, go back to the BetMGM app on your mobile device and attempt to log in again using the correct email address that you just updated in the mobile browser. Please note that there might be a slight load delay during this process, so be patient.
Step 4: Repeat Login Attempts If you are not able to log in successfully on the first attempt, don't worry. You may need to try logging in a few more times, possibly up to three attempts, as the app may take a moment to sync with the updated email address. But rest assured, by the third attempt, you should be able to log in successfully and access your BetMGM account with the correct email address.
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